🔒 Privacy Policy | RIPAbox™ – China’s Leading Lysis Buffer

Effective Date: May 23, 2018

Welcome to RIPAbox™ (“we,” “our,” or “us”). As China’s largest Lysis Buffer OEM service provider, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

• Personal Information: Name, email address, phone number, company name, job title, and any information you provide when contacting us or requesting services.
   
• Usage Data: IP address, browser type, pages visited, time and date of visits, and other technical data collected automatically via cookies or similar technologies.
   
• Transactional Data: Information related to orders, payments, and communications in connection with our OEM services.
   
• Marketing Data: Preferences and consent regarding marketing communications.
   

2. How We Use Your Information

We use your data to:

• Provide and manage our Cell Lysis Buffer, RIPA lysis buffer, Custom lysis buffer, and other OEM services.
   
• Respond to inquiries, provide customer support, and fulfill orders.
   
• Improve our website, products, and services.
   
• Comply with legal obligations.
   
• Send you marketing communications if you have consented to receive them.
   

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your data with:

• Trusted service providers assisting us in operations (e.g., shipping, IT services).
   
• Legal authorities when required by law or to protect our rights.
   
• Affiliates within the RIPAbox™ group for business purposes.
   

All third parties are required to protect your data in accordance with this policy.

4. Data Security

We implement industry-standard security measures, including encryption, access controls, and regular audits, to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under GDPR (for EU residents):

• Right to access your personal data.
   
• Right to correct inaccurate or incomplete data.
   
• Right to request deletion of your data (“Right to be forgotten”).
   
• Right to restrict or object to processing.
   
• Right to data portability.
   
• Right to withdraw consent at any time.
   

Under CCPA (for California residents):

• Right to know what personal data we collect, use, and share.
   
• Right to request deletion of personal information.
   
• Right to opt-out of the sale of personal information (RIPAbox™ does not sell personal data).
   
• Right to non-discrimination for exercising privacy rights.
   

To exercise your rights, please contact us at sales@celllysisbuffer.com.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. International Transfers

If you are located outside China, your data may be transferred to, stored, and processed in China or other countries where we operate. We ensure appropriate safeguards for such transfers.

9. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this policy periodically. We will notify you by posting the updated policy on our website with a revised “Effective Date.”

11. Contact Us

If you have questions or concerns about this policy or your data, please contact:
Email: sales@celllysisbuffer.com
Address:  Swatch Hangzhou Wulin Intime Building A, 530, YanAn Road, Hangzhou Shi, Zhejiang,China